FlaSEIA Member Spotlight: Exploring the Solar Process with Rack Solar

When considering solar for your home, knowing what to expect throughout the process is key. This month, we’re shining a spotlight on Rack Solar, one of our Platinum FlaSEIA members, to guide you through the steps of going solar - from the initial consultation to long-term support. With over 30 years of experience in electrical contracting, Rack Solar brings a technical, detail-oriented approach to ensuring solar is the right choice for each homeowner.

Shane Eslahi, Sales Director of Rack Solar’s Solar Division, shared insight into how the company guides homeowners through the solar process, emphasizing transparency and informed decision-making. “We don’t believe in selling solar to homeowners unless it’s truly the right fit for them,” Eslahi explained. “Our goal is to educate. That’s why we take extra time on the front end to set realistic expectations and make sure solar makes sense for their home.”

Going Solar: The First Steps

Rack Solar begins every project with a detailed consultation to assess whether a home is a good candidate for solar. During this process, the team focuses on key factors such as:

• The homeowner’s energy consumption and goals
• The condition and shading of the roof or installation site
• Local net metering policies and incentives

Eslahi noted, “If a roof is too old, there’s too much shade, or the homeowner doesn’t own the property, we’ll let them know solar might not be the best option,” he said. “We’d rather walk away from a project than promise something that won’t work long-term.”

Choosing a Solar Installer: What to Look For

For homeowners considering solar, finding a reputable installer is just as important as selecting the right equipment. Eslahi recommends looking for companies that:

• Have a strong track record of successful installations
• Offer ongoing service and support for their systems
• Are fully licensed and insured

The Installation Process: Clear Communication is Key

Clear and consistent communication is essential in the solar industry, especially after a contract is signed. Rack Solar has addressed this by ensuring consistent updates throughout the process:

• A Welcome Call with the project manager is scheduled immediately after signing.
• Homeowners receive weekly text updates on project status, even if there are no major changes.
• Permitting and inspections are closely monitored, with clear timelines provided.

“We never want a homeowner to feel left in the dark,” Eslahi said. “Solar is a big investment, and homeowners deserve to know exactly where they stand at every step.”

Post-Installation: Learning and Improving

After each installation, Rack Solar conducts a follow-up survey to ensure expectations were met and to gather insights for improvement.

“I want our company to always be evolving, always getting better,” Eslahi said. “We learn from every project, and that’s what helps us refine our process.”

Eslahi encourages homeowners considering solar to take their time, ask questions, and work with an installer that prioritizes long-term support. The right system, installed by the right company, can be a valuable investment.

 🔹 To learn more about Rack Solar, visit their website.
 🔹 Explore FlaSEIA’s Member Directory to find other trusted solar professionals in your area.